The philosophy at Water Tower Pharmacies is to be professional and friendly.  Our emphasis is to offer the best service and advice to all patients with a focus on establishing long standing customer relationships. 

All our pharmacists and staff are fully committed to keeping up to date with the latest medications, drug interactions and therapeutic developments. A thorough understanding of diseases and medication, coupled with good clinical knowledge gives our pharmacists the upper hand when it comes to interpretation of prescriptions and in store advice.

The hallmark of our pharmacies is excellence in customer service.  Our pharmacists and pharmacy assistants have the ability to dispense medication and valuable information regarding a wide variety of conditions and symptoms. Information about adverse drug reactions and drug interactions is important and we strive towards patient well-being.

We are unique in the sense that we are located in the NHC Medical Centres in Bryanston, Honeydew and Northcliff where comprehensive medical services are offered from general practitioners, dentists, radiology, laboratory, optometry and baby wellness clinics to name a few.  We also offer a delivery service to all our patients.

We are contracted to most medical aids and are a designated service provider and preferred provider for certain medical aids.  Contracts are also in place with certain Medical Aids via the Optime network where we are able to supply HIV medication at medical aid tariffs. Please contact your closest Water Tower pharmacy and speak to your pharmacist to enquire about these special signed contracts and agreements.   

Our values are:

·       Customer service excellence: to understand our customer needs and to be able to offer advice in a professional and confidential manner.

·       Empathy: towards all patients with a focus on individual attention.

·       Co-operation: with all other health care professionals and stake holders.

·       Professional development: to ensure that we continuously improve and broaden our knowledge and skills, ensuring professional advice to our patients. 
                                                                                                                                                                                                                                               

Our Specials

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